Pre-launch with controlled access

A WhatsApp messaging API for teams that build products.

Connecting is a Chiarelli Labs CPaaS: connect the company's WABA, send messages and templates through the API and receive events on your webhook.

01

Your application

02

Connecting

03

WhatsApp/Meta

04

Your webhook

Illustrative view. It does not represent an active integration: real sending stays blocked until go-live authorization.

What it is

A messaging API that uses WhatsApp as its first channel. Your application sends idempotent operations, Connecting validates, records and queues them, and events return to your webhook with an HMAC signature. Each tenant has separate Sandbox and Production environments.

Planned scope

  • Connect the company's WABA to Connecting
  • Send messages and templates through the API, with idempotency
  • Receive events on your webhook, with HMAC signature
  • Separate Sandbox and Production environments per tenant

Planned items. Availability depends on authorization and validation for each tenant.

Out of the initial scope

  • Inbox or conversation handling interface
  • Campaigns, mass sends and outbound sequences
  • Visual automation builder
  • CRM and customer record management
  • AI agents or AI features over message content

The initial product is messaging infrastructure for developers. These items return to scope only with product evidence and an explicit decision.

Who it is for

  • Software houses that integrate WhatsApp into their clients' systems.
  • Product and development teams that need to send messages through an API.
  • Companies with their own WABA, which keep ownership of the account and the number.

Ownership model

The company keeps the WABA, the phone number and the billing relationship with Meta. Connecting adds no markup to Meta's per-message rates and does not use message data for advertising, profile enrichment or model training.

Product status

We are in pre-launch with controlled access. Each request goes through manual review by our team, with no guaranteed response date, and real sending stays blocked until a specific go-live authorization. Requesting access does not create an account, tenant or integration.

Want to talk about your integration?

Tell us what your team wants to build with WhatsApp. This form starts a conversation with Chiarelli Labs; it does not create an account or grant Connecting access.