Pre-launch product

Customer conversations with more context for operations.

Connecting is a Chiarelli Labs initiative to help teams structure customer service on WhatsApp.

What we are building

A product foundation to bring together context, processes and follow-up for the conversations that support operations.

Who it is for

  • Teams that serve customers throughout different moments of their journey.
  • Operations that need to preserve context across people and conversations.
  • Companies that want to design a clearer customer-service routine.

A Chiarelli Labs initiative

Connecting is developed by Chiarelli Labs as an independent product focused on customer relationship processes.

Product status

We are in pre-launch. The waitlist is open while we complete the product foundation.

Join the Connecting waitlist